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Our Return Policy All returns must be approved within 10 days of the receipt of your order determined by UPS or Postal Service tracking numbers. Idaho Candy will refund the cost of your candy less shipping charges when it's received in an unopened and new condition. Idaho Candy is not responsible for the cost of shipping back to our warehouse unless the product was defective or was not what you ordered. Idaho Candy is not responsible for heat damage when you choose the ground shipping method. We recommend selecting our Ice Pack shipping option for your order during summer months. All returns must be pre-approved by calling us at: 208-342-5505, Monday - Friday, 8 AM - 5 PM Moutain Time or writing us at info@idahospud.com. All returns should be shipped via UPS to: Idaho Candy Company This policy was last updated 9/24/2006. If you have any questions, please e-mail us at info@IdahoSpud.com. |